Here is a story from the Herald website regarding the coach station
One week after senior councillors ushered in a "new era" of public transport with the opening of Plymouth Coach Station, passengers say they are delighted with the new-look service.
It has been an eventful first seven days in operation for the Mayflower Street facility, after technical hitches disrupted coach timetables and layout issues with the station office resulted in both toilets being closed for maintenance.
She told The Herald: "I think it's great. I don't want to have to pay 30p to go to the toilet, but this is much easier to get to than Bretonside.
"My mum came down from Shrewsbury and she came in on her coach early and we were able to walk straight into the town centre and get on our bus home.
"It's brilliant."
The pair, originally from the north east, are travelling to Gibraltar to meet their son - who rescued a girl from a vicious dog attack in Plymouth earlier this week - for his wedding tomorrow.
The station, run by National Express, features seven coach bays, real-time passenger information systems, a booking office and cycle stands.
There is also an 89-space car park to the west end of the site.
All services, including the Megabus and the Falcon, are now required to drop their passengers at the new station as opposed to Bretonside - something some visitors are still getting used to.
Student Tobin Stonelake, from Taunton, said he had to rush to the Mayflower Street site this morning to board his coach in time after turning up at a deserted Bretonside.
The 24-year-old explained: "This is my first time using the new station. It was a bit of a surprise when we got down to Bretonside because we didn't realise it had moved.
"It was a little bit of a shock but it wasn't too far to walk. The only thing I worry about [with the new station] is it seems a lot more in the centre of town so maybe, during rush hour, it might take longer to get out.
"But aside from that, as long as it works like the other station, I'll be pretty happy."
Passengers can enter the site via car, bus, taxi and on foot, with entrances via Mayflower Street, Cornwall Street and Armada Way.
Linda Pettitt, who uses a mobility scooter to get around town, popped into the new station office today "out of curiosity" after the new signage caught her eye.
Although she wasn't travelling anywhere, the 66-year-old said the station was "perfect" for those with access concerns.
"I just popped in today to see what it was like," she said.
"I've seen all the other bits outside but I haven't been in the office before. I think it's perfect."
She added: "You've got more space in here than what you did in the other one.
"There's much better access here for those in wheelchairs."
Earlier this week, taxi drivers rounded on the new station, questioning why Plymouth City Council had decided against installing an on site taxi rank
Black cabbie, John Fielding, said the closest rank - in front of Iceland on Mayflower Street - was too far away for elderly passengers or those who are new to the city to walk, especially late at night.
Fellow taxi driver Michael Roach, however, said he was pleased with the new-look station and the impression it gave of the city.
The 59-year-old, who has been driving his black cab in Plymouth for the past 37 years, said: "I've drove in and around there and looking at it, it looks a lot cleaner and it looks a lot better for the city.
"If you look at Bretonside, that's a little shabby so it needed a revamp. The station is going to bring a lot more cabs to this rank."
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